Testimonials
Brian Frederick, MD August 12, 2024 This is definitely not a slight on Mike Jones or Peoples Mortgage, but as an out-of-state buyer, I would have liked more information up front. I did not know the name of the title company until 3 days before the initial closing. In addition, in the last month Peoples Mortgage pinged my credit so often that all three reporting agencies stated that this activity could adversely affect my rating.
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Justin Tucson, AZ July 10, 2024 My wife and I just bought our first home and are ultimately happy with both the process and our home choice.
Mike and Leah did a phenomenal job of communicating throughout the entire process. We were very happy with the fact that we were never out of the loop and our true wishes were kept and nurtured. The Thaxton family is eternally grateful to People’s Mortgage, Mike Jones and Leah Cohen for outstanding service on our behalf. You really showed us how easy the mortgage process can be! Many Sincere Thanks! Justin and Jeneva Thaxton |
Rob Phoenix , AZ May 17, 2024 Great service and very informative.. Most of all kept expectation real..
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Mary Gilbert, AZ May 14, 2024 Mike was great to work with, professional, always returned call which is rare these days. He kepted me in the loop of each process. Would diffently refer him to future clients
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Josh Prosper, TX July 16, 2022 Rare combination of communication and accuracy made my experience with Mike exceptional. 5/5
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Bobby Lakebay, WA May 18, 2022 Mike was a fantastic resource and guide throughout the financing process. He was very accessible and responsive and got me answers to all of my bizarre questions.
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Arlene Chesapeake, VA February 1, 2022 Mr. Jones and his assistant kept me informed of all documents and updates about my mortgage loan. They made sure that my mind was at ease throughout the experience with People's Mortgage company
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Suzy Chandler, AZ January 12, 2022 Very helpful and personable.
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Christine Litchfield Park, AZ January 10, 2022 Mike and his team did a great job communicating each step of the process and outlined everything I would need for a loan. This was the easiest home financing experience I’ve ever had. I will be using Mike again in the future!
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Anthony Holiday, FL December 16, 2021 Mike and his team were great. They solved every issue that came up and got us in our home when I thought it wouldnt happen
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Bob Rosharon, TX November 22, 2021 Great to work with and available any time I needed his assistant!
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Diana Tucson, AZ November 19, 2021 Mike Jones and his team from peoples mortgage made my experience as first time buyer very effortless... Will definitely recommend them.
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Pamela Tucson, AZ November 15, 2021 Mike is one of the best lenders that I work with. He is knowledgeable and always keeps me and my clients in the loop. This transaction was smooth and painless. I look forward to continuing our working relationship!!
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Kelly Glenn Heights, TX November 11, 2021 Mike Jobed was amazing,available and very informative!!!
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Paula Gilbert, AZ November 2, 2021 Very responsive and easy to work with!
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Shaquinta Saint Paul, MN September 25, 2021 Mike was super reachable and explain everting so while he explained everything in a way that made sense. Mike was always willing to educate!
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Todd Stone Mountain, GA September 13, 2021 This was buying a home you and assistance help through process.
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Betty Scottsdale, AZ August 30, 2021 Mike is an awesome Loan Officer. He worked simultaneously on 2 loans and 2 property cancelations. He is very responsive and gets things done.
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Jennifer PEORIA, AZ August 20, 2021 Mike was so friendly and easy to work with. I felt comfortable through the entire refi process!
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Mark Alexandria, VA August 13, 2021 Mike Jones is a personable, dedicated and extremely skilled real estate industry professional who always delivers a high-caliber, top-quality level of customer service. He is and always will be a positive & productive credit to any organization!
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Taylor Mesa, AZ July 8, 2021 Mike went above and beyond to explain everything to us to make us fully understand the process, the outcomes, and everything in between.
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Aria Tampa, FL June 17, 2021 Exceptionally Superb experience from beginning to wonderful end.
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Michelle Burleson, TX June 2, 2021 Awesome experience...from the the whole team! Communication was excellent! I would recommend Mike and his team to anyone looking for a lender! Choose them, you will be glad you did!
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Kimberly daly city, CA May 26, 2021 Mike was great! I highly recommend him and his team. He was professional and very polite and it was really my pleasure to deal with him, I would not hesitate to recommend him to anyone and I would definitely use him again should the need arise!
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Lyndsey Tampa, FL May 24, 2021 People’s mortgage, especially Mike, made the process easy and as painless as possible. They communicated often and were there to explain anything that I needed. I am officially in my new home, and I couldn’t be more thrilled!
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Erica Tampa, FL May 22, 2021 Mike and his team are AMAZING! Excellent customer service from beginning to end.
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Omar Long Beach, CA April 16, 2021 From the first conversation, Mike has been professional, attentive and focused on delivering a great loan experience. The process is inherently stressful for the potential buyer; however Mike was a calming force throughout. Mike will be my go-to for all of my future buying opportunities.
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Peggie Tempe, AZ April 7, 2021 Mike has become a very important part of my business team. As anticipated, he was very professional in keeping my client as well as the Listing Agent informed during the entire escrow process. Thank You Mike Jones for being a great team member.
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Reagan Reno, NV April 5, 2021 Great customer service and great communication skills!
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Jessica Phoenix, AZ March 19, 2021 Very supportive and efficient. We set a goal and exceeded it.
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Abdul Phoenix, AZ February 22, 2021 Mike was outstanding from the start! He was very quick, helpful and communicative through the home buying process and made it easy for my client! It helps to have someone as reliant and knowledgeable as Mike. I hope and look forward to be working with him again!! Thank you Mike!
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Michael Kent, WA February 21, 2021 Helped me through the entire process, and answered all questions.
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Andrea Chandler, AZ February 9, 2021 Very informative and a great communicator!
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Caroline Phoenix, AZ January 29, 2021 Mike was professional and courteous, and it was a pleasant experience working with him.
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Al or Jean Phoenix, AZ January 24, 2021 This was the first time we've worked with Mike - we were so very impressed with his professionalism and attention to detail and outstanding communication. A+ for you Mie!!
Al and Jean/HomeSmart |
KATHERINE Needville, TX January 21, 2021 Michael made the entire process easy and enjoyable for us. He kept us informed and in the loop the entire time. I will definitely be recommending him to all our friends and family, and look forward to working with him again in the future!
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Saviena Laurel, MD January 16, 2021 I moved from Phoenix, AZ to Laurel, MD, Mike was there every step of the way to guide me in getting this done. Thanks so much!
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Eze Olney, MD January 13, 2021 I loved working with Mike Jones, he was on point throughout the transaction with communication and progress. That's the number one thing I need from a loan officer and Mike delivered.
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Joyce Rosenberg, TX December 26, 2020 Excellent professional customer service and knowledgeable experience personnel.
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Nikki Gilbert, AZ December 22, 2020 Mike was great to work with during our refinance! Great communication and lowered our monthly payment significantly!
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Yolanda Valdosta, GA December 10, 2020 From start to finish Mr. Jones was amazing! Most definitely will refer friends and family!
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Tobias Valdosta, GA December 2, 2020 Trustworthy and dependable.
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Chris Peoria, AZ November 21, 2020 Mike responded quickly to every questions I had and always was kind and knowledgeable. From start to finish it was seamless if closing my refinance in time.
I will use him again without hesitation. His kindness and support during my refinance will be remembered and this refinance saved us almost 1% of our loan. Great guy who is trusty and honest |
Leonella Hahira, GA November 2, 2020 Mike was easy to work with. He answered all our questions and explained it all so we could understand. He was always promt. I will be sure to recommend him in the future. Thank you Mike for helping us open a new chapter in life! God bless!
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Herman Phoenix, AZ October 21, 2020 I want to thank Mike for his amazing service. This was my first home purchase and he guided me all the way through making the process seamless. Besides the great service, he educated me on the steps, gave valuable opinions and allowed me to remain confident in this process. Thank you again!
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Timothy Phoenix, AZ October 7, 2020 Mike did a great job throughout the entire process. He fully answered all of my numerous questions, and always did so with a great attitude. I felt like he treated me like family, and I will gladly recommend him to my friends and family going forward.
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Myrtle Phoenix, AZ October 6, 2020 Mike was very communicative with everyone, getting the job done. No delays in the process, getting the buyers to the finish line on time!! Always followed up with his commitments. I am looking forward to working again, with Mike.
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Ron PHOENIX, AZ October 3, 2020 Mike always brought a positive attitude to a stressful process. I am very thankful to him and his team for helping us save a great deal of money on our mortgage payments.
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Nyree Houston, TX September 22, 2020 Mr Jones is very knowledgeable and always a phone call away. He is professional and extremely helpful. I highly recommend Mr Jones! Thank you again
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Ruthie Houston, TX September 18, 2020 Mike, thank you for the prompt and excellent communication you have demonstrated thru out this process of getting my home refinanced. I knew you were charismatic, athletic and intelligent, now I know you as a professional who gets things done. I will be referring all my friends and associates in Texas that are looking to purchase a home or refinance their home to Mike Jones, he will get it done! Thanks again!
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Patricia Goodyear, AZ August 28, 2020 Mike Jones is so understanding, professional and informative.. I am very grateful for all the held he offered during this process..
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Karissa Bloomington, MN July 31, 2020 Mike did a fantastic job! He kept us posted on the loan process and was able to close in less than 4 weeks. Very impressed! Thanks Mike!
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Amber Mesa, AZ July 24, 2020 Fantastic service and very efficient. We enjoyed working with Mike!
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Jessica Virginia Beach, VA June 7, 2020 Great.
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Larina Roseburg, OR January 2, 2020 The People's Mortgage team could move mountains. Even our escrow agent was impressed!
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Ronald Jonesboro, GA December 24, 2019 Mike, April, and their team were outstanding throughout our journey. They were very attentive and responsive to us when we had questions or didn’t understand something… and as first time home buyers, we didn’t understand a lot. It was an amazing experience!
Anyone can be professional, but it goes far beyond that. They were patient with us, attentive to our needs throughout the entire process and made this as simple as it could be for us. Thank you all! We couldn’t be happier with our experience! |
Beccagayle North Fort Myers, FL December 15, 2019 Mike was so helpful & made the home buying process easy!
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Natalie Rahway, NJ December 12, 2019 I appreciate how readily available Mike was. He was able to answer all questions whenever necessary. Really appreciate the tome and patience he gave my fiancé and I. We are now moving into our first new home. Thank you Mike for being a part of the process.
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Sierra Coppell, TX December 3, 2019 Mike was a great representative to work with. He was expedient with his responses and always went above and beyond to answer questions when we had them. I sometimes felt that we found out about information a little after-the-fact, however he helped us get into our home in 6 weeks which is all that we could have asked for. We are grateful for all his help!
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Lee CAPE CORAL, FL December 3, 2019 Mike was very polite, attentive, and made sure all my questions were answered. He made sure that through the process that it was a very stress free experience. Mike kept me up to date on where we stood. Mike and Peoples Mortgage made this the best buying experience I have ever had, they paired me with the greatest realtor in Melissa. I have passed mike's and Melissa's information onto several of my co-workers and friends.
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Chastity MISSOURI CITY, TX November 1, 2019 Mike has been an amazing help during this process. He took time explain each step in this process. He even checked in to make sure everything was going well.
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Anisah Union, NJ October 10, 2019 Mike was excellent throughout this entire process.
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Marc Beaumont, TX August 23, 2019 I gave you four stars for all the effort and work you did and ultimately getting the loan we needed but not wanted. You were one star short because of delay and circumstances out of your control. Thank you!
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Amy Port Orange, FL August 20, 2019 Did not listen to what I asked for, for my refinance and rates were terrible. Won't be recommending to my coworkers at my very large hospital corporation and will never use this company for my future purchases.
Mike Jones replied on August 20, 2019 |
Graciela Plant City, FL August 17, 2019 Mr. Jones was professional, patient, and kind when it came to explain how the loan home process works. This is my first time purchasing a home and he took care of every single detail for me. The realtor he chose was as professional and friendly as he is.
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Stephen Beaumont, TX August 8, 2019 Mike was committed, patient and competent. This was our first home purchase And I can honestly say that it was all made possible thanks to Mike Jones!
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Ashley Huntsville, TX August 7, 2019 Mike is great. He's very receptive and eager to answer questions or clarify a need anytime (weekends included!). Misty was also good to work with, though I wish she hadn't told me about the last minute wrench in the works on a Friday when we couldn't fix it or develop a new solution until the following Monday. She did do a great job finding us a new title company and rushing the paperwork so we could close on time. The rest of the team and their work seemed disjointed. Information I had already provided wasn't shared appropriately, resulting in frustrated phone calls. I also didn't care for how the partner realtor conveyed information between me, the lending team, and the seller's agent. It felt slapdash and inconsiderate of my privacy. In the end, we ended up with a lovely home and a mortgage that fits our needs.
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Cari Salem, OR July 9, 2019 Mike made the home buying process seem easy. He was always available when we had a question. We had an excellent experience.
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Marion Augusta, GA July 3, 2019 Mike and the entire team made the process of buying our first home a lot pleasure. However, the were several parts of the purchasing process that should be. Water explained to first time home buyers. Highly recommend Mike and his team to everyone we know who are in the market to buy or refinance their home. A+++++¥
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Tawana Augusta, GA June 16, 2019 Mr. Jones was an excellent representative to work with. Each step in the process for purchasing my home, he kept me abreast of EVERYTHING!!!! If/when I have friends, relatives, associates that are in the market for a home, I will CERTAINLY recommend Mike Jones to help them find the home of their dreams!!!
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Gabriel Augusta, GA May 30, 2019 Mike Jones and his team were really helpful and fast. Made the process easy.
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Mark Atlanta, GA May 22, 2019 excellent job keeping me on track, we did the closing in 18 days. again, thank you.
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Mark WPB, FL April 27, 2019 Mike Jones was a phone call away as we purchased our new home in West Palm Beach, Florida. His team supported us throughout the process of selling two houses and buying one. Thank you to you and your team of lenders, job well done.
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Alana Lobelville, TN April 24, 2019 Mike and all the people That worked with me were great! Very knowledge and always available! I would recommend them to everyone.
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Christine Edgewater, FL April 9, 2019 Mike was great to work with we closed quickly and he was there every step of the way. He was always available to answer my questions and his team was top notch.
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Jessica Virginia Beach, VA April 2, 2019 The program is great and such a wonderful service for the teachers that break their backs for our country's youth. Mike was very helpful, supportive, and knowledgeable throughout the whole process. He's a valuable asset for the company. But, I did not appreciate the other staff members that dropped the ball repeatedly throughout the underwriting and closing portion of the process. There was constant miscommunication and failure to give me correct instructions. When I would ask why I wasn't told about several issues earlier no one would take responsibility. I'm an A-type personality so I emailed several times asking if there was anything else I needed and was basically treated like I was annoying others with statements like "We'll let you know if we need anything else." An hour before closing is an unacceptable time to tell me things I'm missing. Someone should've seen that I needed it days before. There just wasn't any sense of urgency from the people I talked to. And, there should've been - it was their fault I missed my first closing date. It was their fault my parents gift was wired to the wrong place and so on and so forth. It made the process way more stressful than it needed to be. I also would not reccomend servicelink for closing. They did not communicate directions well for a first time buyer. With that said - I will absolutely reccomend peoples mortgage teachers next door to my fellow teachers with a caveat to be ON TOP of whoever's responsible for the underwriting/closing portion of the process and do not use servicelink. I hope this constructive criticism is helpful. Thank you for providing this service and helping me buy my dream home. I really appreciate it.
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Wanda Lakeland, FL March 22, 2019 Teacher Next Door is a wonderful program! I am so glad I heard about this program, was able to get the information I needed to apply, and that Peoples Mortgage Company was there to help me through the process. Mike Jones was my cheerleader, go-to-for-answers guy, very supportive, and extremely patient with my seemingly endless barrage of questions. Cheri McLean was the best realtor anyone could have! She was available for showings, questions, and a warm smile and friendly support in my search for a home. The entire team was helpful and willing to explain each process. I am so grateful for all they do! Thank you for helping me!
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Diana Miramar, FL March 6, 2019 Mike and his team were awesome. Responding to emails, texts messages, and phone calls swiftly, diligent, knowledgeable, and all around nice people.
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Tasia West Palm Beach, FL January 4, 2019 The staff I worked with was Amazing!!! They made the process easy. The communication and follow up was great. They made my dream come true. I am a homeowner!!
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Tasia West Palm Beach, FL January 4, 2019 The staff I worked with was Amazing!!! They made the process easy. The communication and follow up was great. They made my dream come true. I am a homeowner!! |
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